Keen Decision Systems, Inc.

Privacy Policy

This privacy policy will help you understand how Keen Decision Systems (Keen) uses and protects the data you share with us when you visit and interact with our website ( This policy may change from time to time. We encourage you to visit this page often to ensure that you are up to date with the latest changes. If you are a current Keen customer, you will be notified of any changes to this policy or other agreements that govern your use of Keen sites and services.


What data we collect

When you visit Keen’s website, we may collect the following data:

  • Your first and last and email address.
  • Your company name.
  • Login Information (username/password) if you have an account in the Keen Platform (aka MIDA)


Why we collect this data

We collect this data for several reasons:

  • To improve our services and products.
  • To send you promotional emails containing information related to our products and services.
  • To customize our website according to your online behavior and personal preferences.
  • To notify customers about important information regarding their account, and use of Keen’s products and services.

Keen will never sell or lease your personal information to any third parties.


Safeguarding and securing the data

Keen is committed to securing your data and keeping it confidential. Keen has implemented numerous technical and administrative controls to prevent data theft, unauthorized access, and disclosure. We regularly evaluate and update our controls to protect against emerging threats to the security of data we collect.


Our cookie policy

Keen uses cookies to analyze data regarding your online behavior on our site. After we use the data for statistical analysis, it is removed from our systems. The cookies we set do not allow us to gain control of your computer in any way. They are used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

Clients that use the Keen Platform (aka MIDA) will receive additional cookies which are used to save your login information and screen display choices.

By continuing to browse the Keen website, you agree to Keen’s use of the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit. After we use the data for statistical analysis, the data is completely removed from our systems.


How long we retain your data

Information you share with Keen by completing contact forms is retained indefinitely so that we may continue to reach out to you with relevant information about your customer account, share updates to our products and services, and reach out with special offers, new product information or other promotional materials.


Embedded content and links to other websites

Articles on Keen’s site may contain embedded content (videos, images, articles, etc.)  The original source of this content may collect data about you, set cookies, or otherwise track your interaction with the content. Additionally, Keen’s website may contain direct links to third-party websites. Keen is in no way responsible for the protection of your data by any third-party when viewing embedded content or visiting sites linked from Keen. Make sure to read the privacy policy for any website you visit or interact with to understand what specific information they collect and how it is protected.

Restricting the collection of personal data

Personal data including your first/last name and contact information is provided voluntarily, either through the completion of a form on Keen’s website, and/or as part of a Master Service Agreement as a Keen customer.

To restrict Keen’s collection of other anonymous data such as geographic information, tracking of which pages and or sections of Keen’s website you visit, and other information used for behavioral analytics, you may opt to not allow cookies to be set by Keen’s website.


Your rights over your data

You may opt-out of any promotional emails by clicking on the link included in the footer of the email.

You may, at any time, request to receive an exported file containing any personal data we hold about you, including any data you have provided to us. You can also request that we permanently delete any information we hold about you, except information we are required to keep for administrative, legal or security purposes.


Third-party data connectors

As part of the use of the Keen Platform, Keen’s clients and customers have the option to utilize various data connectors to share information used in creating models and strategies with Keen. Where applicable, the following specific use policies apply to these connectors:


Google APIs

The Keen Platform’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Service User Data Policy, including the Limited Use requirements.


Contact Information

For additional information regarding this privacy policy, or any other security or privacy inquiries, contact

To opt-out of any promotional content, send your request to

Keen Decision Systems, LLC | 700 Park Offices Drive, Suite 150 | RTP, NC  27709